Policies and Procedures
Creative Arts Academy offers 48 one on one lessons and two opportunities for recital showcases annually. Lessons are held once per week, excluding holidays. We calculate the cost for 48 lessons in the calendar year by 12 months due to months that may have three or five weeks and holidays. We charge one flat rate every month regardless of how many weeks are in the month.
Holidays observed are as followed:
- One week of March for Spring Break
- Week of Thanksgiving
- Last two weeks of December
AUTOMATIC DEBIT PLAN
This is the most convenient way to pay for lessons. This authorizes us to charge your credit or debit card for each payment on the 1st of each month.
Once you log in to your portal, select 'invoicing, then 'payment methods'.
Please email email@example.com with any questions or concerns.
STUDENT ABSENCES/MISSED LESSONS
When a student signs up for private lessons or classes, he/she is paying for a specific lesson time slot. Since this time slot is reserved for that particular student and no other student can be booked during that time, payment of a lesson is due even when the student is not able to attend. Due to the high volume of students, although we make every effort to make up missed lessons, if cancelation notice is less than 24 hours, it is at the discretion of the teaching artist to offer a make-up lesson. There are exceptions for extreme situations such as illness or heavy weather conditions.
In the event that a teaching artist is absent for any reason, a make-up lessons will be offered to the student. If a student’s absence is unavoidable, the student is requested to notify the instructor directly as a courtesy.
Please arrive on time for lessons. If a student arrives late, the instructor is unable to extend the lesson and lessons will end at the student's scheduled time. Arriving on time maximizes your investment into lessons. If you are running late, please contact your teaching artist directly so that he/she knows to wait for you. Otherwise, instructors will wait for a student for one third of the lesson time before starting another lesson or leaving.
RULES OF CONDUCT
Students enrolled in lessons are expected to behave in the same manner they would in any other educational setting. This includes respect for the facilities, the personal property of others, and all students, faculty, and personnel.
SAFETY AND SUPERVISION OF STUDENTS
We do not offer childcare before or after lessons. Parents should wait with their children and/or attend the lessons.